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Check before you buy

Compatible devices: what works, and what to do if yours does not

If a device can run a modern player app, it can run our service. That covers most TVs and phones sold in recent years, and a small streaming stick covers most of the rest.

A TV, tablet, phone and streaming stick showing the same fictional streaming menu

At a glance

Device by device

DeviceWorks?Where to get the appWorth knowing
Samsung and LG Smart TVUsually yesThe TV’s own app storeApp choice depends on the TV’s age. Send us the model
Android TV and Google TVYesGoogle Play on the TVMany Indian TV brands use this system
Android phone or tabletYesGoogle PlayHandy for testing your connection
Fire TV StickYesAmazon AppstoreGood choice for older TVs with HDMI
Apple TVYesApp Store on the Apple TVSome player apps charge a one-time fee
iPhone and iPadYesApp StoreAirPlay to a compatible TV works too
Windows or Mac computerYesA desktop player appUseful in a PG room or a hostel
Old TV with HDMI, not smartWith a stickThrough the stickFar cheaper than replacing the TV
Very old TV without HDMINot recommendedNot applicableAdapters exist, but the picture is poor. Please talk to us first

How to find your TV’s model

If you do not know what you have, look for a label on the back of the TV. It usually shows the model number and the year of manufacture. Take a clear photo of it and send it to us. Your settings menu may also show it, usually under “About” or “Support”.

A stick or a new TV?

If your picture quality is still good and your TV has an HDMI port, a streaming stick is almost always the sensible choice. You keep the TV, you get an up-to-date menu and you can take the stick with you when you move.

We do not sell devices. Buy from any shop you trust, in India or abroad.

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